Important New Patient Information
New patients are welcome at any of our locations! Stop by our pediatric care centers around Jacksonville to experience what makes our practice so valued by our patients. View the locations of our current pediatric care offices to find the location that’s convenient for your family.
First-time patients should make their initial appointment Monday-Friday between 7 a.m. and 8 p.m.
Give us a call at 904-519-6555 (Jacksonville), 904-249-3373 (Jacksonville Beach), or 904-264-1958 (Fleming Island) to schedule your first appointment.
Feel free to check our Frequently Asked Questions for any questions you may have
New Patient Links
Scheduling Your First Appointment
We have an easy 4-step process to scheduling an appointment with us.
New Patient Forms
Appointment Online
Appointment Time
Your Appointment
Download or Complete Online
New Patient Forms
For your convenience, Pediatric Care Centers provide access to forms online. You can print these forms and fill them out at your convenience. Please bring the appropriate forms with you to your appointment.
You will need Adobe Reader to view and print these forms. If you do not have it you can download it for free from Adobe.
- General Patient Information
- New Patient Registration
- Medical History
- Medical Records Release
If you have any questions about the new patient forms, just give us a call at 904-519-6555 (Jacksonville), 904-249-3373 (Jacksonville Beach), or 904-264-1958 (Fleming Island) and we will be happy to assist you.
Insurance Plans We Accept
Insurance Information
We accept all major private insurance companies including:
- Aetna
- AvMed
- Blue Cross and Blue Shield
- Cigna
- Humana
- United Health Care
We also accept the following Medicaid plans:
- Florida Medicaid
- Simply Healthcare
- Sunshine State
- Medipass
- Pedi-care (title 19 & 21)
- Molina Healthcare
Please feel free to contact us to confirm your specific insurance.
Access
Online Patient Portal
Pediatric Care Centers provides our patients and families with immediate and 24-hour access to their healthcare information from anywhere through a secure and easy to use portal. This online tool will help you keep track of the following:
- Your child’s next visits
- Test results
- Billing
- Prescriptions
- Clinical summaries
- New patient registration
- Ability to update demographic information
- Prescription renewals request
- Appointment request
What You Should Know
New Patient FAQs
Yes, all three Jacksonville, Jacksonville Beach, and Fleming Island pediatric care locations are always accepting new patients.
That depends on the day and time of the appointment. We are always happy to schedule your appointment with the provider of your choice.
Please bring the following items to your first visit:
- Valid Driver License, passport or identification card
- Insurance Card
- Shot Records – we will have you sign a medical release form for the rest of the patient’s records. This will help us avoid unnecessary delays.
- Newborns – Discharge paperwork from the hospital and proof of the Hep B vaccination if received at the hospital.
Appointments with medical providers are available from 7:30 a.m. until 8:00 p.m. Well visits and sports physicals are scheduled until 6:00 p.m.
For the first visit, we do require a parent or legal guardian to accompany the patient. After we have established your child as a patient, a written letter on file from the parent allowing someone else to bring the patient is accepted.
Established patients can be seen up to 18 years of age. Any new patient must be under the age of 18 years.
We have the standard physical and immunizations forms; often called the “Blue and Yellow forms” which are provided by the state. If your school requires any additional forms please bring them with you to your appointment. Visit the new patient page for downloadable forms to print at home and fill out in advance for your convenience.
We would appreciate a 24-hour notice to cancel appointments. If you have made an appointment the same day, please give us reasonable amount of notice, which will allow us to fill the appointment time with another sick child. Although we do not charge for missed appointments we do have a very strict “no show policy” for those who habitually miss scheduled appointments.
We do not see newborns at the hospital. There will be a neonatologist at the hospital that will be treating your baby. The hospital will require you to have an appointment set up with your pediatrician before being discharged. As soon as you received a discharge date call us for your first appointment.