COVID-19 Updates
As we continue to see rising cases, Pediatric Care Center is committed to keeping our employees and patients safe. We ask for everyone’s assistance during these transitions. Please answer the COVID 19 questionnaire accurately. You will not be turned away because of your answer. This is simply guiding the staff on best practices to keep everyone safe. We are discharging families that are inaccurately reporting their symptoms or exposures. Avoid bringing additional individuals to appointments that do not need to be seen. This minimizes unnecessary exposure. No adults appearing for the visit can have COVID-related symptoms. They will be asked to stay in your car. If you have COVID-related symptoms please call the office upon arrival to check-in. We will greet you at your vehicle when a room becomes available. Please do not enter the building. Due to limited availability, we cannot guarantee you will receive a COVID test during your visit. At this time, the FDA has approved the COVID 19 vaccine for ages 16 and up. Our providers are waiting for official guidelines from the Academy of Pediatrics and further research before we determine if we will be offering this vaccine. We will keep you posted on those changes on our Facebook page.
Introducing Dr. Maria Martinez
We’re excited to introduce our newest doctor at the Point Meadows office, Dr. Maria Martinez. Born in Havana, she grew up in Central Florida where her family was sponsored by a local United Methodist Church. She earned her medical degree from the University of South Florida and practiced general pediatrics in her private practice in Miami. She returned to central Florida to work as an outpatient pediatrician for four years before joining pediatrics on December 8. Dr. Martinez has two children; one daughter and one toy poodle. In her free time, she enjoys reading mystery novels and exploring new places, cultures, and cuisines. Learn more about Dr. Martinez’ background on her Bio page.
Q&A With Team Member Katrina Cinca
Katrina Cinca, ARNP, is a highly skilled and compassionate team member at Pediatric Care Centers. We think we know her well because she has worked with Dr. Benitez for more than 15 years. However, we wanted to gain more insights into just what makes this wonderful team member tick. Here’s what we learned in a recent interview. Q: Tell us something about you that nobody knows. A: Well, I don’t think anybody knows I grew up on a farm and trained horses for riding. Q: No, we didn’t know that! What’s your favorite thing to do in Jacksonville? A: We’re so fortunate to have all of the beautiful beaches here. I take every opportunity I can to walk on the beach. Q: You’ve been with us for years, but what was the first job you ever had? A: I worked at Blue Ice Boutique in Atlantic Beach selling beachwear and scooping ice cream. The boutique stood in the spot where Ragtime is now. I wonder if anyone else remembers it. Q: If you hadn’t chosen to be a nurse practitioner, what do you think you’d be doing instead? A: Actually, at one point I thought I’d like to be a singer and performer. Q: Really? So, let’s say you were a contestant on “American Idol.” What song would you choose to sing? A: (Laughs) That’s a no-brainer. I’d sing “I Hope You Dance” by Lee Ann Womack. Q: Good to know music makes you happy. What is it you do that makes you happiest? A: Definitely it’s traveling in Europe with my family. The history there is amazing! Q: Is there anyone in particular who has inspired you during your lifetime? A: Oh yes, that would be Lucy Trice, ARNP, DNP. She was my professor and mentor throughout undergrad and grad school. She is a great role model who always supported me in my studies. Q: Speaking of things that inspire you, if you had a chance to witness any historical event, what would it be? A: The first artificial pancreas transplant — such a big step forward in curing diabetes. My 22-year-old son has Type 1 diabetes, and any medical advance is a positive for my family and the many sufferers of the disease. Q: Are there any special wishes you have for the future? What are five line items on your “bucket list?” A: Hmmm. I’d say more travel, like visiting Aruba and Lourdes in France, seeing every castle in Scotland. After that, I’d love to watch the filming of “Outlander.” Meeting Keith Urban would be on the list for sure. Q: Along those same lines, let’s say you won $20 million in the lottery. What would you do with the money? A: No question, I’d contribute it to finance research for an artificial pancreas to cure Type I diabetes. Q: That’s a big goal, Katrina. Lottery or not, we’ll join you in hoping that happens soon. Thanks for your time. We’ll wrap this up on a lighter note. What did you have for breakfast? A: You might not believe this, but it was a ham sandwich on rye bread with lettuce, tomato and Gouda cheese, mayo and mustard. One of my favorites!
New Program Certifies Higher Quality of Care at
Patient Care Centers is currently working toward receiving certification from the NCQA, National Committee for Quality Assurance, as a Patient Centered Medical Home (PCMH). NCQA, the leading organization for health care certifications in America, has established an extensive process that takes months to complete, ensuring that only the best practices qualify. “At we’re always learning, always striving for ways to improve the quality of care for our patients,” said Dr. Norberto Benitez. “Going through this nationally recognized certification process is one more way we have to test ourselves on how we’re doing and ways we can serve patients better every day. We’re grateful for this opportunity to assess ourselves against the highest possible standards of practice.” The Patient Centered Medical Home model is a way of organizing primary care that emphasizes care coordination and communications, leading to higher quality and lower costs. The goal is to improve patients’ and providers’ experience of care. Emphasis is on aligning patient preferences with payer and provider capabilities. The outcome ensures that families will receive the highest standards of pediatric support, information, coaching and connection to community resources as needed to address health issues. In short, the Patient Centered Medical Home model is a way to keep our practice in line with what you want it to be. “Our round-the-clock hours and various means to communicate via email, patient portal, phone or mobile devices have gone a long way toward helping us relate better to our patients’ families and save them time as we work together for the benefit of their children,” said Dr. Benitez.
Spotlight on Dental Health
With the major winter holidays just around the corner, treats may be in abundance whether you’re at home or visiting family and friends. We all recognize that too many sweet treats are a threat to dental health. Here’s some advice on good dental hygiene for your young ones from your Pediatric Care Centers pediatricians and nurse practitioners, the American Academy of Pediatrics and American Association of Pediatric Dentistry. Cavities in Baby Teeth Cavities matter, even in baby teeth. Cavities are caused by the bacteria that collect on teeth after sugars are eaten. The longer and more frequently the teeth are exposed to sugars, the more likely cavities will occur. Studies show that one in 10 two-year-olds have one or more cavities. Because cavities in baby teeth can negatively affect permanent teeth, it’s a good idea to start good dental hygiene habits early. Here are the most important steps to take once the first tooth has erupted: For babies and toddlers to age 3, the teeth should be brushed gently twice a day with a soft-bristled brush using just a rice-sized dot of fluoride toothpaste. By age three, use a pea-sized dot of toothpaste. Clean each tooth thoroughly, top and bottom, back and front. Supervise your toddlers as they brush so they’re sure to reach each surface. Children about age six to eight should be able to brush by themselves. Experts agree that by age one year, your young child should see a pediatric or general-care dentist to begin regular checkups. Cut the Sugar! Maintaining a balanced diet with few sweet snacks is the best way to ensure healthy teeth. Sticky foods like chewy candies, dried fruit, and gum are the biggest offenders. Sugar-containing beverages also pose risks for your child’s dental health, especially when given in a sippy cup or bottle. Here are some tips for making your child’s diet more tooth-friendly. Limit sugary treats to special occasions. Make sure your child brushes under your supervision after eating sugary treats. Avoid giving your child a bottle containing juice or milk at naptime or bedtime. Substitute plain water. Limit the time your child carries around and drinks juice or other sweet beverages in a sippy cup. Substitute plain water for hydration between meals. It’s never too early to show your child that good dental care is part of the family’s daily routine. Make twice-daily brushing a fun, stress-free experience for your child, and the result will be a lifetime of dental health. One Final Thought: Thumb Sucking and Your Child’s Teeth Thumb sucking and finger or pacifier sucking are not unusual in babies. The habit may continue through the toddler years, usually ending by the time the child is four. Experts say there is usually no reason to worry about a sucking habit until around age six – about the time the permanent front teeth come in. After age four, have your dentist reassess the teeth for any changes caused by sucking at each dental visit. We welcome your questions about dental care issues during your child’s regular checkups. The Pediatric Care Centers staff will be happy to advise you about ways to prevent cavities and encourage good dental hygiene.
Welcomes Vernora Hightower, M.D.
We are pleased to announce that Vernora Hightower, M.D., has joined Pediatric Care Centers. Dr. Hightower was born and raised in Chicago, Ill. She moved to New Orleans to attend Xavier University of Louisiana for her undergraduate degree, and upon graduation moved back to Chicago to attend the Rosalyn Franklin University/Chicago Medical School. She received her medical degree in 1996. There was never any question in her mind that she would become a pediatrician. “From the time I was a little girl, I wanted to be a pediatrician, even though no one in my family was involved in medicine,” she said. She has spent the last 17 years in pediatric practice, first in West Point, Miss., and later in Pine Bluff, Ark., where she was also a mentor/preceptor for the many family practice residents, physician assistants, nurse practitioners and medical students in training there. Dr. Hightower learned about Pediatric Care Centers while in Arkansas mentoring a former employee from Jacksonville who was training to become a physician’s assistant. The practice and location sounded appealing, so she applied and was hired to join the team. She and her family, her husband and fourth-grade daughter, are delighted with their new home. “It’s been a whirlwind coming to Jacksonville from my previous practice,” Dr. Hightower said. “In the last two years we’ve had many health challenges for my husband and my parents. But we really needed a change, and we are glad to be here with all of the activities and resources available, like the beach, the Blue Angels air show, and musical events.”
Santa’s On His Way!
Get ready for Santa! He’s going to make an early stop Dec. 5, from 1-5 p.m., in our Beaches office. We welcome one and all to come and have a photo made with Santa, courtesy of Pediatric Care Centers. You’re also welcome to snap your own pictures of jolly old St. Nick with your phone or camera. There’ll be juice boxes and candy canes for our visitors, too. Be sure to stop by for some face time with Santa!
Employee of the Month – Tyeisha Ross
Congratulations to Tyeisha for being selected October Employee of the Month! How long have you worked for us? 1 year and 10 months Do you have any pets? No Where did you go to high school? William M. Raines What degree are your working toward? I plan to start a Licensed Practical Nurse (LPN) program in May 2015. Eventually, I will become a Registered Nurse. What is your favorite part of your job? Interacting with the kids brings me so much joy! I also love my co-workers. They are easy to work with and very entertaining! It feels good to work for a company that supports its employees and makes you want to strive for even more!
Differences in Organic, Natural and Health Foods
Differences in Organic, Natural, and Health Foods Although these terms are often used interchangeably, they have different meanings. Organic foods are grown without artificial pesticides, fertilizers, or herbicides. Organic meat, eggs, and dairy products are obtained from animals that are fed natural feed and not given hormones or antibiotics. Natural foods are free of synthetic or artificial ingredients or additives. “Health foods” is a general term that may be applied to natural or organic foods, or to regular foods that have undergone less processing than usual, such as stone-ground whole-grain flours. Although some have claimed that organic foods have a higher concentration of some nutrients, the evidence is mixed. The nutritional content of foods also varies greatly according to when the food was harvested and how it has been stored or processed. Unless they are fresher, there is also no evidence that organic, natural, or health foods taste better than regular foods. However, taste is determined by plant genetics, rather than by whether the crop is organically or conventionally grown. Harvesting and handling also affect taste. A peach or tomato that is picked when it is too green will never develop the full taste of fruit that is allowed to ripen on the tree or the vine. Although the type of fertilizer may not affect taste or nutrition, it does have an effect on the environment. Many people prefer to pay premium prices for organic foods because their production does not cause environmental damage from pesticides and herbicides, and composted fertilizers help restore soil and are not as damaging to the environment as artificial fertilizers. However, simply stating “organic” does not protect the food from being contaminated from field to market. Last Updated 7/9/2014 Source Nutrition: What Every Parent Needs to Know (Copyright © American Academy of Pediatrics 2011)
August Employee of the Month – Norma Carrangian
Our Employee of the Month for August is Norma Carrangian! Norma was the first employee Dr. Benitez hired when he opened his very first practice in Neptune Beach in 1987! She was his nurse, receptionist and billing department! Dr. Benitez likes to say she looked after his money better than he did. In the early years, when he would try to give her a raise she would tell him, “no, he couldn’t afford it”! She now works in billing and is an encyclopedia of knowledge when it comes to coding, claims and insurance. Thank you for all you do! How long have you worked here? 27 years Tell us about your family? My husband Rey is retired from the Navy. I have two daughters and one son and three grandchildren. What is your education? I went to Calauag Central College in the Phillipines and I received my Bachelor of Science in Elementary Education. What do you like to do when you are not working? My husband and I socialize with our friends, go to parties, play mahjong and baby sit our grandkids. What do you like best about your job? I love all aspects of my job and I will miss those when I retire.